Services Courses Book Content About

Data Privacy Agreement

This Data Privacy Agreement explains how I, David Pereira, operating under D-Pereira Product Training, handle personal and business data when providing coaching, training, workshops, keynotes, and online courses. My goal is to ensure transparency, compliance with data protection laws (including GDPR), and security in how I collect, store, and use data.

1. What Data Do I Collect?

When you engage with my services, I may collect the following types of information:

1.1 Business & Personal Information

  • Name, company, and job title
  • Contact details (email, phone number, business address)
  • Billing and payment information

1.2 Service-Related Information

  • Feedback and participation in workshops, coaching, or courses
  • Survey responses and assessments related to product training
  • Communication records, including emails and messages

1.3 Website & Online Course Data

  • Login credentials (where applicable)
  • Usage data (e.g., course progress, engagement, and feedback)
  • Technical data (IP address, browser type, and device information)

2. How Do I Use Your Data?

I use your data for the following purposes:

  • Service Delivery: To provide coaching, training, workshops, keynotes, and online courses.
  • Communication: To send relevant updates, reminders, or respond to requests.
  • Billing & Contracts: To process invoices and payments.
  • Service Improvement: To evaluate and enhance my offerings based on feedback.
  • Legal Compliance: To comply with financial, tax, and legal obligations.

I do not sell or share your data with third parties for marketing purposes.

3. Data Storage & Security

I take reasonable measures to protect your data from unauthorized access, misuse, or disclosure:

  • Encryption: Sensitive data is stored in secure, encrypted systems.
  • Access Control: Only authorized personnel (myself or designated service providers) can access data.
  • Retention Policy:
    • Personal data is kept only as long as necessary for service delivery and legal compliance.
    • Workshop and coaching-related notes are deleted within 12 months unless legally required to keep them.
    • Billing records are stored for up to 10 years, as required by tax regulations.
  • Secure Deletion: When data is no longer needed, it is permanently deleted or anonymized.

4. Who Has Access to Your Data?

Your data may be shared only when necessary:

  • Payment Processors – For processing transactions securely.
  • Cloud Service Providers – If using secure storage or online platforms.
  • Legal Authorities – If required by law.

All service providers I work with comply with strict data protection policies.

5. Your Rights (GDPR Compliance)

If you are based in the EU or other regions with data protection laws, you have the following rights:

  • Access Your Data: Request a copy of the data I hold about you.
  • Correct Your Data: Ask for updates if your data is inaccurate.
  • Delete Your Data: Request deletion unless legally required to retain it.
  • Restrict Processing: Limit how I use your data.
  • Withdraw Consent: Opt-out of communications at any time.

To exercise these rights, contact me atΒ [email protected].

6. Data Breach Notification

In case of a data breach that may impact your information:

  • I will notify affected individuals within 48 hours of detection.
  • If legally required, I will inform data protection authorities.
  • I will take immediate action to contain and resolve the issue.

7. Updates to This Agreement

I may update this agreement to comply with legal and operational changes. You will be notified of any material updates affecting your data rights.

8. Contact Information

If you have questions about this agreement or your data, contact:

David Pereira
D-Pereira Product Training
Klarastr. 4, Munich, Germany
Email: [email protected]